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Frequently asked questions
Everything you need to know about selling or buying a property with helm in Australia: pricing, the process, the technology, and how it compares to a traditional agent.
For sellers
helm puts you in control of your property sale with professional-grade tools (AI-enhanced photos, optimised listing copy, AI offer scoring, and major portal distribution), all for a flat fee. You manage your sale from one dashboard, chat directly with buyers, and make informed decisions with AI-powered insights.
Traditional agents charge 2–3% commission plus marketing costs, which can add up to tens of thousands of dollars. helm offers a flat fee with no commission, giving you access to the same major portals (realestate.com.au, Domain, and more) plus smart tools that make selling easier. You keep more of your sale price.
Less than you think. helm handles the heavy lifting: AI-enhanced photos, optimised listing copy, and automatic portal distribution. You'll need to manage enquiries, schedule viewings, and review offers, but our tools make each of these simple and efficient. Most sellers spend a few hours per week.
You're never on your own. helm includes support throughout your selling journey. Our platform guides you through each step, and our team is available to help with any questions. The AI tools provide insights and recommendations to help you make informed decisions.
You can upload as many photos as you like. Our AI enhancement tool automatically improves your photos by adjusting lighting, colour balance, and composition to make your property look its best. These enhanced photos are used across all portal listings to maximise buyer interest.
helm is launching in Australia in May 2026. We're currently in the final stages of development and testing. Sign up now to be among the first to list when we go live.
For buyers
No. helm is free for buyers. The seller pays a flat fee to run their campaign. There are no buyer's-agent fees, finder's fees, or platform commissions on your side.
You submit offers directly through helm. Enter your price, conditions (finance, building and pest, settlement length), and deposit. The seller sees it immediately, side-by-side with any other live offers. You'll get a response, not silence.
Yes. Some sellers choose to run their campaign themselves; others work with an agent who uses helm. Either way, you're communicating directly with the decision-maker. No messages relayed through a third party, no "I'll check with the vendor and get back to you".
Same as any other property purchase in Australia: a conveyancer or solicitor handles the contract of sale, deposit, cooling-off period (where applicable), and settlement. helm replaces the sales and offer process, not the legal transfer.
Absolutely. Buyer's agents represent you, not the seller. They can inspect, research, and submit offers on your behalf through helm the same way you would.