Privacy Policy

Last update:
Thursday, January 1, 2026

When you use our services, we may collect basic information like your name and email address to help us improve your experience. We never sell your data to third parties. Any third-party tools we use are carefully selected to ensure your data remains secure.

1. Information We Collect

We collect personal information you voluntarily provide when you:

  • Join our waitlist

  • Contact us via email or forms

This may include:

  • Name

  • Email address

We also collect non-personal data through cookies and analytics tools for performance and improvement purposes.


2. How We Use Your Information

We use your information to:

  • Keep you updated on our launch

  • Communicate with you (e.g. support, updates)

  • Improve our services

  • Ensure security and prevent fraud


3. Sharing & Disclosure

We do not sell your data.

We may share information with trusted third-party vendors (e.g. hosting, analytics, email services) who help us operate our services. These parties are bound by strict confidentiality and security obligations.

We may also disclose data if required by law or to protect the rights and safety of helm or others.


4. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. You may request deletion of your data at any time.


5. Your Rights

Depending on your location, you may have rights under privacy laws such as GDPR or the Australian Privacy Act, including:

  • Accessing the data we hold about you

  • Requesting correction or deletion

  • Withdrawing consent

  • Lodging a complaint with a data protection authority


6. Data Security

We use industry-standard encryption, secure servers, and regular monitoring to protect your data from unauthorised access, alteration, or disclosure.


7. Changes to This Policy

We may update this policy occasionally. If we make significant changes, we will notify you by email or through our website.


Contact

If you have questions about this policy, contact us at team@hellohelm.co