---
title: "Trust | helm"
canonical_url: "https://hellohelm.co/trust"
last_updated: "2026-06-26T02:27:40.213Z"
meta:
  description: "How helm protects your data. Australian data centres, encryption, transparent AI, and bank-grade security for every property transaction."
  "og:description": "How helm protects your data. Australian data centres, encryption, transparent AI, and bank-grade security for every property transaction."
  "og:title": Trust
---

**Trust **

# Your data, your control

We believe transparency builds trust. Here's exactly how we handle your data, what technology we use, and how AI fits into the picture.

__

### **Encrypted end-to-end**

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Industry-standard security practices protect your property and personal information.

__

### **Privacy first**

We collect only what's necessary to run the platform. Your personal information is never sold to third parties. Request deletion of your data at any time.

**Responsible AI **

## AI assists, you decide

helm uses AI to enhance your selling experience, but you always have the final say. No automated decisions, no black boxes.

- AI-enhanced property photos
- Optimised listing copy
- Offer scoring & analysis
- Negotiation insights
- Buyer communication tools

**Our stack **

## Built on trusted infrastructure

We use best-in-class tools so we can focus on building a great product.

![AWS](https://hellohelm.co/_ipx/f_webp&s_40x40/images/amazon_web_services_logo.jpeg)

**AWS**

Cloud infrastructure

![MongoDB](https://hellohelm.co/_ipx/f_webp&s_40x40/images/mongodbinc_logo.jpeg)

**MongoDB**

Database

![Anthropic](https://hellohelm.co/_ipx/f_webp&s_40x40/images/anthropicresearch_logo.jpeg)

**Anthropic**

AI models

![Gemini](https://hellohelm.co/_ipx/f_webp&s_40x40/images/gemini_logo.png)

**Gemini**

AI models

![Clerk](https://hellohelm.co/_ipx/f_webp&s_40x40/images/clerkinc_logo.jpeg)

**Clerk**

Authentication

![Loops](https://hellohelm.co/_ipx/f_webp&s_40x40/images/loops.jpeg)

**Loops**

Email platform

## Questions about your data?

We're happy to answer anything about how we handle your information.

[Contact us](mailto:team@hellohelm.co)